Table 6 Multivariate regression results for association between segmentation and satisfaction with service outcomes, Dosso, Niger, 2020

Model 1, Full sample

Arm 1

1.77

0.69–4.57

1.17

0.30–4.51

1.19

0.38–3.71

0.03 (0.06)

Arm 2

1.69

0.68–4.21

2.91

0.77–11.00

2.55

0.83–7.83

0.13 (0.06)*

Arm 3 (ref)

1.00

1.00

1.00

New user

0.68

0.54–0.85**

1.32

1.07–1.62**

1.19

0.96–1.46

0.01 (0.01)

Continuing user (ref)

1.00

1.00

1.00

Model 2, New users on day of interview

Arm 1

1.69

0.66–4.34

1.17

0.29–4.66

1.45

0.41–5.19

0.04 (0.08)

Arm 2

1.46

0.60–3.54

3.30

0.85–12.75+

3.28

0.94–11.39+

0.13 (0.08)+

Arm 3 (ref)

1.00

1.00

1.00

Never used

0.93

0.65–1.34

0.97

0.68–1.39

1.33

0.92–1.94

0.01 (0.02)

Ever use (ref)

1.00

1.00

1.00

Model 3, Arms 1 and 2, Full sample

Arm 1

1.04

0.38–2.81

0.42

0.10–1.72

0.50

0.15–1.68

−0.09 (0.05)+

Arm 2 (ref)

1.00

1.00

1.00

New user

0.63

0.45–0.90*

1.32

0.99–1.75+

1.33

0.99–1.78+

0.01 (0.02)

Continuing user (ref)

1.00

1.00

1.00

Segmented

1.03

0.69–1.52

1.11

0.81–1.52

1.12

0.81–1.56

0.01 (0.02)

Missing segment

1.38

0.80–2.37

0.74

0.45–1.22

0.68

0.40–1.16

−0.01 (0.03)

Not segmented (ref)

1.00

1.00

1.00

Model 4, Arms 1 and 2, new users on day of interview

Arm 1

1.13

0.42–3.61

0.37

0.10–1.37

0.46

0.12–1.75

−0.11 (0.04)**

Arm 2 (ref)

1.00

1.00

1.00

Never used

0.98

0.56–1.73

1.09

0.68–1.72

1.83

1.11–3.00*

0.03 (0.03)

Ever use (ref)

1.00

1.00

1.00

Segmented

0.71

0.39–1.30

0.89

0.55–1.43

0.89

0.52–1.50

−0.04 (0.03)

Missing segment

0.95

0.36–2.51

0.83

0.34–1.97

0.67

0.26–1.68

0.01 (0.05)

Not segmented (ref)

1.00

1.00

1.00