Table 2 Framework to design and evaluate collective involvement processes in the healthcare sector
Representation | Information | Process and procedures | Outcomes and decisions |
|---|---|---|---|
Legitimacy and fairness of the selection process: How are representatives chosen? Is there a representative sample? (participant characteristics such as geographical location, demography, disease group) | Decisions regarding what and how information is selected, presented and interpreted | Degree of participant control/input into agenda setting Degree of participant control/input into establishing rules Degree of participation in decision-making Level of participation in the organization: Who is listening and ultimately responding to the participants? Time for deliberation Respect and concern for others’ opinions | Is input incorporated into decisions? Are participants satisfied? Does it improve or change policy-making or service provision? |