Table 2 Pharmacist responses against the suspected COVID-19 case
Responses | n (or %)* |
|---|---|
Pharmacists’ responses related to possible COVID-19 infection | |
 Assured the SP that her symptoms are related to the common flu | 2 |
 Informed the SP that she might have been infected with COVID-19 | 38 |
 Confirmed that the symptoms are related to COVID-19 | 5 |
 Recommended an antipyretic for fever | 27 |
 Recommended other medication(s) | 7 |
 Recommended a supplement | 16 |
 Recommended non-pharmacological measure(s) | 2 |
 Advised the SP to adhere to PPE (e.g., facial mask, hand disinfectant, and gloves) | 6 |
 Advised the SP to monitor red flag symptoms | 11 |
 Advised the SP to isolate herself for 14 days | 4 |
 Advised the SP to avoid contacting others (especially her mother) | 15 |
 Advised the SP to seek medical attention because she was a high-risk patient | 39 |
 Advised the SP to test for PCR | 41 |
 Advised the SP to consult a health care provider if the PCR test was positive | 3 |
 Advised the SP to contact the Ministry of Public Health | 2 |
Recommendations related to DM | |
 Advised the SP to keep monitoring her blood glucose levels | 16 |
 Advised the SP to avoid sugar intake | 11 |
 Advised the SP to increase her insulin dose | 2 |
 Advised the SP to check the HbA1C level | 2 |
No recommendations were given | |
 The pharmacists stated that he/she was busy and requested ending the call | 14 |
 The pharmacists did not give any recommendation and advised the SP to seek medical attention | 20 |
 Advised the SP to consult a physician because pharmacists are not qualified to handle such a case | 1 |