Fig. 1
From: Patients satisfaction with healthcare delivery in Ghana
Satisfaction level with service reliability, responsiveness, tangibles, and overall satisfaction with health services. Legend: The results showed that of the total women included in the present study, 59.9% (95% CI: 57.3–62.4), 78.7% (95% CI: 75.8–81.4), 95.4% (95% CI: 94.6–96.2) reported being satisfied with service responsiveness, service reliability, and service tangibles respectively. In general, 62.9% (95% CI: 60.3–65.3) of the total sample was satisfied with the overall services they received during their most recent visit to the health facility. The percentage of satisfaction according the individual areas used to measure the service dimensions is shown in the bar graph