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Table 2 Patient knowledge of laboratory testing and turnaround time

From: A cross-case analyses of laboratory professionals-patients interaction for patients accessing laboratory services at University of Cape Coast hospital and Ewim Polyclinic in the Cape Coast Metropolis, Ghana

Questionnaire item

UCC hospital

N (%)

Ewim Polyclinic

N (%)

Total

N (%)

Do you know the specific laboratory tests you are to undergo?

 No

28 (62.2)

36 (81.8)

64 (71.9)

 Yes

17 (37.8)

8 (18.2)

25 (28.1)

Tell us the exact information that the laboratory staff gave you prior to sample taking

 Requested for permission to take blood and/or to bring urine/stool

23 (51.1)

29 (65.9)

52 (58.4)

 No information given

22 (48.9)

15 (34.1)

37 (41.6)

Do you know how long it is going to take for your results to be ready?

 No

12 (26.7)

33 (75.0)

45 (50.6)

 Yes

33 (73.3)

11 (25.0)

44 (49.5)

Did your doctor/laboratory test requester explain the laboratory test you are scheduled to undergo to you?

 No

22 (48.9)

41 (93.2)

63 (70.8)

 Yes

23 (51.1)

3 (6.8)

26 (29.2)