Table 1 Characteristics of eligible survey respondents
Characteristics of eligible respondents | Switchers with internal motivations % (n = 325) | Switchers with external motivations % (n = 294) | Potential switchers with internal motivations % (n = 218) | Potential switchers with external motivations % (n = 64) | Total % (N = 901) |
|---|---|---|---|---|---|
Gender | |||||
Female | 53 (172) | 52 (154) | 55 (120) | 55 (35) | 53 (481) |
Male | 47 (153) | 48 (140) | 45 (98) | 45 (29) | 47 (420) |
Country of birth | |||||
Sweden | 93 (303) | 94 (276) | 92 (201) | 98 (63) | 94 (843) |
Other Nordic country | 2 (7) | 3 (9) | 6 (12) | 2 (1) | 3 (29) |
Other European country | 4 (12) | 2 (5) | 2 (4) | 0 (0) | 2 (21) |
Outside Europe | 1 (3) | 1 (3) | 0 (1) | 0 (0) | 1 (7) |
No answer | 0 (0) | 0 (1) | 0 (0) | 0 (0) | 0 (1) |
Age | |||||
18–24 | 6 (18) | 21 (61) | 6 (13) | 27 (17) | 12 (109) |
25–34 | 9 (30) | 28 (83) | 12 (27) | 30 (19) | 18 (159) |
35–44 | 9 (29) | 10 (30) | 12 (26) | 5 (3) | 10 (88) |
45–54 | 20 (64) | 11 (33) | 24 (53) | 6 (4) | 17 (154) |
55–64 | 14 (46) | 6 (19) | 16 (34) | 5 (3) | 11 (102) |
65–74 | 21(67) | 13 (39) | 11(25) | 11 (7) | 15 (138) |
75+ | 22 (71) | 10 (29) | 18 (40) | 17 (11) | 17 (151) |
No answer | 0 (0) | 0 | 0 (0) | 0 | 0 (0) |
Education | |||||
Elementary school | 7 (23) | 5 (16) | 7 (16) | 5 (3) | 6 (58) |
Upper secondary school | 36 (118) | 34 (101) | 39 (86) | 44 (28) | 37(333) |
University studies | 56 (183) | 60 (176) | 52 (114) | 52 (33) | 56 (506) |
No answer | 0 (1) | 0 (1) | 1(2) | 0 (0) | 0 (4) |
Employment | |||||
Full time employed | 44 (142) | 40 (118) | 52 (114) | 36 (23) | 44 (397) |
Employed by the hour | 2 (5) | 7 (22) | 5 (10) | 12 (8) | 5 (45) |
Student/leave of absence | 8 (25) | 21 (63) | 7 (15) | 20 (13) | 13 (116) |
On sick leave | 1(3) | 3 (8) | 2 (5) | 2 (1) | 2 (17) |
Pensioner | 41 (132) | 23 (69) | 29 (64) | 27 (17) | 31 (282) |
Other | 5 (17) | 4 (11) | 5 (10) | 3 (2) | 4 (40) |
No answer | 0 (0) | 1 (3) | 0 (0) | 0 (0) | 0 (4) |
Income per month (SEK) | |||||
-9999 | 7 (22) | 20 (58) | 8 (17) | 11 (7) | 12 (104) |
10,000–19,999 | 21(68) | 18 (52) | 22 (48) | 41 (26) | 22 (194) |
20,000–29,900 | 37 (120) | 32 (95) | 34 (75) | 30 (19) | 34 (309) |
30,000–39,999 | 17 (54) | 18 (52) | 19 (42) | 9 (6) | 17 (154) |
40,000+ | 8 (27) | 6 (19) | 9 (20) | 2 (1) | 7 (67) |
No answer | 10 (34) | 6 (18) | 7 (16) | 8 (5) | 8 (73) |
Place of residence | |||||
Stockholm, Gothenburg or Malmö | 8 (26) | 12 (35) | 10 (22) | 11 (7) | 10 (90) |
Suburb to Stockholm, Gothenburg or Malmö | 3 (10) | 5 (14) | 5 (11) | 5 (3) | 4 (38) |
City > 3000 inhabitants | 74 (240) | 67 (197) | 69 (151) | 72 (46) | 71 (634) |
City < 3000 inhabitants | 15 (49) | 15 (45) | 15 (33) | 12 (8) | 15 (135) |
Don’t know/No answer | 0 (0) | 1 (3) | 0 (1) | 0 (0) | 0 (4) |
Self-estimated health | |||||
Very good/Good | 70 (228) | 79 (231) | 58 (127) | 67 (43) | 70 (629) |
Fair | 26 (83) | 17 (50) | 33 (71) | 31(20) | 25 (224) |
Poor/Very poor | 4 (12) | 4 (11) | 9 (20) | 2 (1) | 5 (44) |
No answer | 1 (2) | 1 (2) | 0 (0) | 0 (0) | 0 (4) |
Number of visits to provider in the last 12 months | |||||
Never | 14 (45) | 21(62) | 17 (36) | 28 (18) | 18 (161) |
1–2 times | 41 (134) | 46 (135) | 39 (86) | 39 (25) | 42 (380) |
3–4 times | 27 (89) | 20 (58) | 25 (55) | 17 (11) | 24 (213) |
5–10 times | 15 (49) | 10 (29) | 14 (31) | 9 (6) | 13 (115) |
11+ times | 2 (8) | 3 (10) | 5 (10) | 6 (4) | 4 (32) |
Don’t know/No answer | 0 (0) | 0 (0) | 0 (0) | 0 (0) | 0 (0) |
Motivations for switching | |||||
Moving house | – | 87 (255) | – | 91 (58) | 35 (313) |
Provider closed offices | – | 13 (39) | – | 9 (6) | 5 (45) |
New provider opened | 19 (63) | – | 6 (12) | – | 8 (75) |
Another provider seemed better | 33 (108) | – | 41 (90) | – | 22 (198) |
Dissatisfaction with earlier provider | 47 (154) | – | 53 (116) | – | 30 (270) |