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Table 1 “Without the need for a second visit” reform: top 10 major initiatives of medical and health services

From: “Without the need for a second visit” initiative improves patient satisfaction with updated services of outpatient clinics in China

2018

2019

Continuous improvement

fewer queues for medical treatment

More reassuring to give medical advice at Primary hospital

Deepening reform

Easier payment

Payment after medical treatment and payment by credit

Deepening reform

fewer errands for examinations

Easier inspection

Deepening reform

Convenient hospitalization

More convenient to brush your face for medical treatment

Deepening reform

More considerate service for the convenience of the people

One step of medical service

Deepening reform

Faster first aid

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More convenient dispensing

All in one health service card

Deepening reform

More warm mother and child health services

Integration of birth services

Deepening reform

Easier referral

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Develop ‘Internet +’ health

Richer for “Internet + “health

Deepening reform

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No need to run for blood service

New reform

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More transparent to give vaccination

New reform