Table 2 Percentage of excellent ratings for individual CAT items
|  | Ratings (% Excellent) N = 89 |
|---|---|
1. Greeted me in a way that made me feel comfortable | 91 |
2. Treated me with respect | 94.4 |
3. Showed interest in my ideas about my health | 96.6 |
4. Understood my main health concerns | 92.1 |
5. Paid attention to me (looked at me, listened carefully) | 95.5 |
6. Let me talk without interruptions | 93.3 |
7. Gave me as much information as I wanted | 93.3 |
8. Talked in terms I could understand | 94.4 |
9. Checked to be sure I understood everything | 95.5 |
10. Encouraged me to ask questions | 88.8 |
11. Involved me in decisions as much as I wanted | 91 |
12. Discussed next steps, including any follow-up plans | 98.9 |
13. Showed care and concern | 93.3 |
14. Spent the right amount of time with me | 91 |
15. How the team treated the patient | 93.3 |