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Table 3 Example of coding procedure

From: The practice environment’s influence on patient participation in intermediate healthcare services – the perspectives of patients, relatives and healthcare professionals

Quote about the practice environment

Codes

Initial theme

‘At the hospital, she just threw up. But then when she came here, she starts to eat from the first meal and enjoys…. What a change! I think coming here, it is very bright and nice here. Yes, it is much warmer. At the hospital, it was freezing cold, with brick walls and huge ceilings and lots of pipes. Thus, coming here with a warmer colour on the wall, and the staff here are very nice, she experienced a true welcoming atmosphere’ (Daughter, Facility A)

Light and colour

Friendly staff

To feel safe

To feel welcome

First impression

Healing milieu

Homely environments