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Table 5 Ratio analysis of the output/input values with respect to regional efficiency

From: Intellectual capital-based performance improvement: a study in healthcare sector

 

Structural Capital (n° diagnostic tools)

Human capital (n° doctors and nurses)

Human capital (knowledge and skills of workers - n° training courses)

Relational Capital (consumer satisfaction)

Efficient Regions

0.0561

0.0273

0.3970

55.836

Inefficient Regions

0.0283

0.0101

0.1233

51.134

Average

0.0422

0.0187

0.2601

53.485