From: Intellectual capital-based performance improvement: a study in healthcare sector
 | Structural Capital (n° diagnostic tools) | Human capital (n° doctors and nurses) | Human capital (knowledge and skills of workers - n° training courses) | Relational Capital (consumer satisfaction) |
---|---|---|---|---|
Efficient Regions | 0.0561 | 0.0273 | 0.3970 | 55.836 |
Inefficient Regions | 0.0283 | 0.0101 | 0.1233 | 51.134 |
Average | 0.0422 | 0.0187 | 0.2601 | 53.485 |