Table 1 Background information, health care contacts (appointments and phone calls) and HbA1c measurements

T2D cohort

 N of T2D patients

11,781

11,967

12,590

12,800

12,969

Sex, % of women

46.5

46.0

45.8

45.6

45.6

< 0.001^a

Age, mean

18–117

68.3

68.6

68.7

69.0

69.2

< 0.001^b

Health care appointments and phone calls

N of appointments and phone calls

33,909

36,961

37,367

41,610

37,290

Proportion of users, %

73.3

74.9

73.5

75.3

72.3

< 0.001^a

N of contacts per person, mean

0-169

2.88

3.09

2.97

3.25

2.88

< 0.001^b

N of appointments per person, mean

0-168

2.54

2.68

2.57

2.75

2.33

< 0.001^b

N of phone calls per person, mean

0–29

0.34

0.41

0.40

0.50

0.55

< 0.001^c

Proportion of phone calls of all contacts, %

11.9

13.2

13.5

15.3

19.1

< 0.001^a

Primary/Specialized care

Primary care

N of appointments and phone calls

31,224

33,923

34,440

38,296

33,538

Proportion of users, %

71.6

73.1

71.9

73.7

70.5

< 0.001^a

N of contacts per person, mean

0-167

2.65

2.83

2.74

2.99

2.59

< 0.001^b

N of appointments per person, mean

2.31

2.43

2.33

2.49

2.04

< 0.001^b

N of phone calls per person, mean

0.34

0.41

0.40

0.50

0.55

< 0.001^c

Specialised care

N of appointments and phone calls⁺

2685

3038

2927

3314

3752

Proportion of users, %

9.4

9.5

9.1

9.5

9.6

0.450^a

N of contacts per person, mean

0-160

0.23

0.25

0.23

0.26

0.29

< 0.001^c

Proportion of specialized care contacts of all contacts, %

7.9

8.2

7.8

8.0

10.1

< 0.001^a

HbA1c measurements

N of measurements

19,798

19,760

19,423

19,178

17,768

Proportion of measured, %

76.2

77.0

75.8

76.2

74.9

< 0.001^a

N of measurements per person, mean

0–16

1.41

1.42

1.35

1.36

1.34

< 0.001^d

HbA1c* < 7%, %

69.7

68.5

69.7

67.3

68.0

< 0.001^a

Nof contacts by HbA1c*, mean

HbA1c not measured

1.14

1.20

1.12

1.21

1.09

0.002^b

HbA1c < 7%

2.94

3.12

3.09

3.32

2.92

< 0.001^b

HbA1c > = 7%

4.53

4.83

4.64

5.06

4.65

< 0.001^b