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Table 3 Distributions of 5 survey items, in percent, among survey respondents

From: Patient satisfaction and survey response in 717 hospital surveys in Switzerland: a cross-sectional study

 Would return to this hospitalRating of quality of careReceived understandable answers from doctorsReceived understandable answers from nursesTreated with respect and dignity
0 (lowest)
10 (highest)67.453.855.551.472.0
Did not ask any questions6.85.1
Mean (SD)9.15 (1.73)9.02 (1.53)9.13 (1.55)a9.03 (1.53)a9.39 (1.36)
  1. aThe response “Did not ask any questions” was treated as a 10