Table 2 Regression analysis testing predicted effects of negative affectivity, age and medical clown appearance, on health consumers’ satisfaction and aggressive tendencies in Study 3 (Moderated-mediation, Process model 11)

Constant

(0.26)

2.99***

(0.30)

Negative affectivity

(0.10)

0.16***

(0.04)

Age

(0.01)

Medical clown (0 = no, 1 = yes)

(0.38)

Satisfaction

−0.38***

(0.06)

Negative affectivity x Age

(0.00)

Negative affectivity x Medical clown

(0.15)

Age x Medical clown

(0.01)

Negative affectivity x Age x Medical clown

(0.00)

R²

0.16