| Service Contacts (excludes outreach) | Outreach Attempts (excludes service) | ||
---|---|---|---|---|
N | % | N | % | |
Clients with Service Contacts/Outreach Attempt | 772 | 97% | 362 | 45% |
Number of Service Contacts/Outreach Attempts | 5021 | Â | 2290 | Â |
Average Number of Contacts/Attempts per Member | 6.5 | Â | 6.3 | Â |
Time Spent: | Minutes | Hours | Minutes | Hours |
 Total Time Spent | 324,286 | 5404.8 | 11,612 | 193.5 |
 Average Time per Contact/Outreach Attempt | 64.6 | 1.1 | 5.1 | 0.08 |
 Average Contact/Outreach Time per Member | 420.1 | 7.0 | 32.1 | 0.53 |