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Table 2 Psychometric properties for all 18 questions in the PSCC-G (N = 399)

From: Psychometric evaluation of the German version of the Patient Satisfaction with Cancer-related Care questionnaire

Item Acceptance (% missing) Mean SD Corrected item-total correlations Skewness Ceiling effect (%)
1. I felt that my health concerns were understood 0.8 4.30 0.81 .68 −1.24 46.9
2. I felt that I was treated with courtesy and respect 0.0 4.59 0.67 .56 −1.97 66.4
3. I felt included in decisions about my health 1.5 4.12 0.99 .62 −1.15 42.6
4. I was told how to take care of myself 1.8 3.71 1.19 .66 −0.65 30.6
5. I felt encouraged to talk about my personal health concerns 1.8 3.85 1.14 .66 −0.86 34.3
6. I felt I had enough time with my doctor 1.8 4.03 1.07 .70 −1.18 39.1
7. My questions were answered to my satisfaction 0.8 4.17 0.96 .77 −1.26 44.1
8. Making an appointment was easy 1.0 4.16 0.96 .45 −1.13 45.1
9. I knew what the next step in my care would be 2.3 4.24 0.92 .60 −1.29 47.9
10. I feel confident in how I deal with the health care system 1.5 3.85 1.01 .58 −0.80 27.8
11. I was able to get the advice I needed about my health issue 1.5 4.09 0.87 .77 −0.93 35.6
12. I knew who to contact when I had a question 1.3 4.14 0.98 .65 −1.17 43.6
13. I received all service I needed 4.2 4.36 0.82 .61 −1.59 49.9
14. I am satisfied with the care I received 2.0 4.34 0.80 .71 −1.34 48.9
15. The doctors seemed to communicate well about my care 1.5 4.17 1.01 .74 −1.19 47.8
16. I received high quality care from my regular doctor 8.7 3.50 1.42 .36 −0.57 29.8
17. I received high quality care from my specialist 4.5 4.31 0.94 .62 −1.65 50.6
18. My regular doctor was informed about the results of the test I got 5.0 4.06 1.20 .36 −1.31 45.9