Table 2 CMO configuration “Leveraging other relationships”
Contextual factors | Mechanism | Outcomes |
|---|---|---|
Presence of domestic violence | Leveraging of pre-existing relationships to provide wrap-around care and engage clients with additional services | Clients’ improved access to care and engagement with a broader range of services |
Cultural expectations of the role of women | ||
Reluctance to engage with services | Enhancement of a service’s reputation within families or communities | |
Access to supportive family and social networks | ||
Level of trust between: | ||
-client and index case worker | ||
-client and client’s friend/family member | ||
-client’s friend/family member and case worker | ||
-professionals involved | ||
Whether client consent to refer to other services can be obtained |