|
Amo-Adjei et al., 2016 [56]
|
Pregnant women
|
Free maternal healthcare
|
The quality of care rendered to card bearers of the National Health Insurance Scheme was worse and some form of illegal out-of-pocket payment was found.
|
Poor
|
|
Dalinjong et al., 2012 [4]
|
Pregnant women
|
Free maternal healthcare
|
Clients experienced long waiting times, verbal abuse, and discriminated by providers.
|
Poor
|
|
Koroma et al., 2017 [17]
|
Pregnant women and health providers
|
Free maternal healthcare
|
Inadequate beds, drug supplies, no potable water, and poor reception of providers and low skilled birth attendants.
|
Poor
|
|
Kuwawenaruwa et al., 2019 [55]
|
Pregnant women
|
Free maternal healthcare
|
Reduction of the financial burden for women, poor attitude of providers, ignorance of clients about the policy
|
Poor
|
|
Dennis et al., 2019 [11]
|
Pregnant women
|
Free maternal healthcare
|
Early initiation of ANC visit
|
Good
|
|
Mahamoud, 2017 [54]
|
Pregnant women
|
Free maternal healthcare
|
Available essential drugs, friendly provider-client relationship, clean environment High satisfaction rate
|
Good
|
|
Ogbuabor and Onwujekwe 2018 [58]
|
Pregnant women, managers, providers
|
Free maternal healthcare
|
Distrustful relationships with policymakers and providers, weak patient complaint system (No suggestions box to put it their grievances)
|
Poor
|
|
Owiti et al., 2018 [51]
|
Pregnant women
|
Free maternal healthcare
|
Low utilization of service due to perceived poor quality of care, ill-attitude of provider, fear of being charged for delivery.
|
Poor
|
|
Philibert et al., 2014 [52]
|
Pregnant women
|
Free maternal healthcare
|
High satisfactory rate of service and quality of care, providers give assurance, good nursing care and interaction, and clean environment
|
Good
|
|
Belaid and Ridde, 2015 [57]
|
Pregnant women, frontline managers, & Providers
|
Partially free obstetric care
|
Clients were charged for some drugs meant to be free, providers ill-attitudes and charging of illegal fees coupled with poor quality of care put clients off
|
Poor
|
|
Ridde and Diarra 2009 [53]
|
Pregnant women, and healthcare providers
|
Free maternal healthcare
|
Clients support user-fees abolition
|
Good
|
|
Gitobu et al., 2018 [5]
|
Pregnant women
|
free maternal health policy
|
More than half (54.5%) of the respondents were satisfied with all indicators, but the majority were unsatisfied with privacy, cleanliness and waiting time.
|
Mixed perception
|
|
Ganle et al., 2014 [50]
|
Pregnant women & health providers
|
Free maternal healthcare
|
Poor quality of care due to long lower staff strength, limited and unequal distribution of skilled workers
|
Poor
|
