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Table 1 Implementation strategy based on the Quality Implementation Framework (Meyers et al. 2012)

From: Introduction of medication review and medication report in Swedish hospital and primary care, using a theory-based implementation strategy

Quality Implementation Framework (QIF)

Application in project

Phase

Step category

QIF step according to phase

Definition

Operationalization

Phase One: Initial considerations regarding the host setting

Assessment strategies

1–3. Conducting a needs and resources assessment, a fit assessment, and a capacity/readiness assessment

Initial assessment

Initial assessments were not considered applicable, as the initiative for implementing Medication Review and Medication Report was a governmental decision based on scientific findings.

Decisions about adaptation

4. Possibility for adaptation

Adaptation

All units were allowed to decide on local routines in addition to the general routine that was implemented.

Capacity-building strategies

5. Obtaining explicit buy-in from critical stakeholders

Decision

A decision of systematic implementation of Medication Review and Medication Report in Health Care in the county council of Östergötland, was made at the county council management level.

6. Building general/organizational capacity

Steering group

A steering group including the head health care manager, medical directors and health care managers from different sectors was recruited to supervise the implementation.

7. Staff recruitment/maintenance

Staff

Recruitment of a project manager, and delegates representing the three parts of the county, the department of clinical pharmacy, and medical doctors from primary care and hospital care. An implementation researcher was also invited to the group.

8. Effective pre-innovation staff training

Guideline available

Guidelines for Medication Review and Medication Report were developed and made available for staff at the internal website.

Phase Two: Creating a structure for implementation

Structural features for implementation

9. Creating implementation teams

Teams

One implementation agent (IA) in each part of the county was assigned to lead the activities.

10. Developing an implementation plan

Implementation plan / Communication plan

A local implementation plan was developed, including the following steps:IA contacts the manager, local timetable is set

IA meets all physicians at the unit, a “physician in charge” is assignedSecond physician meeting, including information about documentation

The manager is in charge of informing the nurse group.

Phase Three: Ongoing structure once implementation begins

Ongoing implementation support strategies

11. Technical assistance/coaching/supervision

Electronic medical record system

The medical record system was developed in order to facilitate performance and reporting of Medication Reviews and Medication Reports.

12. Process evaluation

Post-implementation interview

Structured interviews with managers when all the facilitating activities had been completed

13. Supportive feedback mechanism

Feed-back

Follow-up data on unit level was made available to all managers, intended to increase adoption and sustainability

Phase Four: Improving future applications

 

14. Learning from experience

Follow-up survey

At follow-up after five years, facilitating and impeding factors were identified, based on open-ended questions