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Table 1 Distribution of attendances, DNA, age and CNA according to the intervention

From: Impact of pre-appointment contact and short message service alerts in reducing ‘Did Not Attend’ (DNA) rate on rapid access new patient breast clinics: a DGH perspective

 

Pre-intervention (Cycle 1)

Post-intervention (Cycle 2)

p-value

Attended clinic (total)

3274

1688

< 0.00001

DNA (total)

293

73

Attended clinic (Male)

208

110

0.906

DNA (Male)

14

7

Attended clinic (Female)

3066

1578

< 0.00001

DNA (Female)

279

66

Age (DNA) (total)

Median 38

(range, 14–85)

Median 47

(range, 15–92)

0.0004

Expected (total)

3600

1782

0.369

CNA (total)

33

21

  1. DNA Did Not Attend, CNA Could Not Attend