System level | Data sources | Data collection | Location | Duration |
---|---|---|---|---|
International/national (Norway) | 6 ISO/IEC standards 55 AAPG and APG guidelines | Document analysis | ||
Certification body Organizational/individual | 3 lead auditors in 3 separate conformity assessments | Nonparticipant observation | 1 Hospital 1 Clinic for internal service 1 Emergency department | 3 days 2 days 3 days (About 60 h) |
Certification body Organizational | 5 lead auditors 4 leaders/administrative personnel | Semistructured interviews | Certification body, central office | 45–75 min per interview |