Access to appropriate health care for non-English speaking migrant families with a newborn/young child: a systematic scoping literature review

Table 6 Enablers identified within the studies, arranged within the Access dimensions

Access dimension	Enabler (citation)	Perspective of study
		Migrant/ refugee women	Migrant/ refugee men	Health professionals	Voluntary workers
DEMAND SIDE
Ability to perceive	Early receipt of information [19]				✓
Ability to seek	N/A
Ability to reach	Family and social support [20]	✓
Ability to reach	Community-based services close to home [23]	✓	✓	✓
Ability to pay	N/A
Ability to engage	N/A
SUPPLY SIDE
Approachability	Encourage community and social support [17, 18]	✓			✓
Approachability	Accessible information on health [18]		✓
Acceptability	Cultural sensitivity and understanding [17,18,19, 21, 23, 24]	✓	✓	✓	✓
	Involve fathers in care [22]		✓	✓
	Culturally appropriate services [18]	✓
	Appropriate referral pathways [19]	✓
Availability and accommodation	Hold clinics in a familiar, trusted location [17]				✓
	Develop holistic clinics [17]				✓
	Interpreters [21]	✓
Affordability	N/A
Appropriateness	Building trusting, empathetic and ongoing relationships [17, 19, 22, 23]	✓	✓	✓	✓
	Thinking ‘outside the box’ [17, 20]	✓			✓
	Longer appointment times [23]	✓	✓	✓

ISSN: 1472-6963