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Table 4 Association of independent variables with a satisfaction level of survey participants at selected public hospitals in Ethiopia, November 2017

From: Patients’ satisfaction with clinical Laboratory Services in Public Hospitals in Ethiopia

Characteristics

Patient Satisfaction

CORa(95% CI)

AOR**(95% CI)

P-value

Patient (n)

Dissatisfied (%)

Sex

 Male

1124

23.13

1.2 (1.0, 1.48)

1.16 (0.95, 1.42)

0.129

 Female

1275

19.84

1

1

 

Marital Status

 Single

642

20.09

1

 

0.35

 Married

1757

21.85

1.1 (0.89, 1.39)

  

Residence

 Urban

1425

22.59

1.2 (0.97, 1.46)

1.13 (0.0.88,1.44)

0.319

 Rural

974

19.61

1

  

Educational Status

 Illiterate

619

20.35

1

1

0.032

 Primary School

675

19.26

0.93 (0.71, 1.22)

0.94 (0.70, 1.25)

 

 Secondary School

542

20.11

0.98 (0.72,1.31)

1.02 (0.74, 1.40)

 

 College and Above

563

26.28

1.4 (1.06,1.83)

1.39 (1.02, 1.93)

 

Occupation

 Farmer

716

21,65

1.15 (0.88,1.48)

 

0.468

 Gov’t Employed

454

22.91

1.23 (0.92,1.64)

  

 Private Employed

519

22.35

1.20 (0.90,1.58)

  

 Others

710

19.43

1

  

Number of Visits

 First visit

1209

19.93

1

1

0.067

 Two visits

659

21.24

1.08 (0.86,1.37)

1.09 (0.86, 1.38)

 

 More than two visits

531

24.86

1.33 (1.04,1.69)

1.34 (1.05, 1.72)

 

Distance

 Mean 39.86 (3–800)

2399

21.38

1 (1.002,1.004)

1.00 (1.002,1.004)

< 0.001

  1. aCOR crude odds ratio aAOR adjusted odds ratio