Table 3 Factor loading of the work process of the family health teams. CATPCA model (n = 266)

   Health education for women

   Health education for older adults

   Health education addressing healthy eating^a

   Health education for men

   Document that proves the performance of health education

   Registration of schoolchildren with health needs^a

   Evaluation of user satisfaction^a

   Provide actions for groups of people with hypertension^a

   Provide actions for groups of people with diabetes^a

   Provide actions for groups of self-management support for NCDs^a

   Registration of bedridden people^a

   Document that proves the performance of health education

   Provide actions for groups of people with hypertension

   Provide actions for groups of people with diabetes

   Health education schedule

   Physical activities

   Registration of schoolchildren with health needs^a

   Evaluation of user satisfaction^a

   Provide actions for women’s groups (cancer prevention)

   Provide actions for groups of people with obesity

   Provide actions for groups of people with hypertension^a

   Provide actions for groups of people with diabetes^a

   Protocol for priority home visits

   Registration of bedridden people^a

   Management provides information for health situation analysis

   Health education addressing healthy eating^a

   Provide actions for women’s groups (cancer prevention)

   Provide actions for groups of people with hypertension^a

   Provide actions for groups of people with diabetes^a

   User receives referral form to seek scheduling