Table 2 Availability and accessibility of health care services at ROPD and PWOPD of Addis Ababa public hospitals, May 2018
| Â | ROPD* | PWOPD* | Total |
|---|---|---|---|
n (%) | n (%) | n (%) | |
A. Availability of health services | |||
 Availability of drinking water | |||
  Yes | 110 (73.8) | 64 (83.1) | 174 (77.0) |
  No | 39 (26.2) | 13 (16.9) | 52 (23.0) |
  Total | 149 (100) | 77 (100) | 226 (100) |
 Availability of sign and direction | |||
  Yes | 377 (77.3) | 359 (76.9) | 736 (77.1) |
  No | 111 (22.7) | 108 (23.1) | 219 (22.9) |
 Availability of ordered laboratory in the hospital | |||
  All in all | 205 (71.9) | 102 (58.3) | 307 (66.7) |
  Some | 59 (20.7) | 48 (27.4) | 107 (23.3) |
  Not at all | 21 (7.4) | 25 (14.3) | 46 (10) |
  Total | 285 (100) | 175 (100) | 460 (100) |
 Availability of ordered X-ray (other internal organ laboratories) in the hospital | |||
  All in all | 157 (76.6) | 119 (73.5) | 276 (75.2) |
  Some | 26 (12.7) | 22 (13.6) | 48 (13.1) |
  Not at all | 22 (10.7) | 21 (13) | 43 (11.7) |
  Total | 205 (100) | 162 (100) | 367 (100) |
 Availability of ordered drugs and supplies in the hospital | |||
  Getting all | 216 (53.3) | 219 (51.9) | 435 (52.6) |
  Getting Some | 158 (39.0) | 173 (41) | 331 (40.0) |
  Not getting all | 31 (7.7) | 30 (7.1) | 61 (7.4) |
  Total | 405 (100) | 422 (100) | 827 (100) |
 Satisfaction due to the availability of clean latrine | |||
  Dis-satisfied | 217 (73.8) | 171 (69.0) | 388 (71.6) |
  Satisfied | 77 (26.2) | 77 (31.0) | 154 (28.4) |
  Total | 294 (100) | 248 (100) | 542 (100) |
B. Accessibility of health services | |||
 Travel distance from home to hospital in KM | |||
  < =10 | 274 (56.1) | 256 (54.8) | 530 (55.5) |
  11–40 | 111 (22.7) | 105 (22.5) | 216 (22.6) |
  41–80 | 27 (5.5) | 21 (4.5) | 48 (5.0) |
  > =81 | 76 (15.6) | 85 (18.2) | 161 (16.9) |
 Waiting time to enter OPD (at waiting area) in minute | |||
  < =30 | 202 (41.4) | 172 (36.8) | 374 (39.2) |
  31–60 | 125 (25.6) | 124 (26.6) | 249 (26.1) |
  61–120 | 83 (17.0) | 91 (19.5) | 174 (18.2) |
  121–180 | 38 (7.8) | 37 (7.9) | 75 (7.9) |
  > =181 | 40 (8.2) | 43 (9.2) | 83 (8.7) |
 Satisfaction due to the cost of services | |||
  Dissatisfied | 44 (13.6) | 47 (11.3) | 93 (12.5) |
  Satisfied | 280 (86.4) | 369 (88.7) | 649 (87.5) |
  Total | 324 (100) | 416 (100) | 742 (100) |
 Satisfaction due to the accessibility of latrine | |||
  Dissatisfied | 220 (74.8) | 174 (70.2) | 394 (72.7) |
  Satisfied | 74 (25.2) | 74 (29.8) | 148 (27.3) |
  Total | 294 (100) | 248 (100) | 542 (100) |