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Table 1 Type of visit and pre-service activities among patients attending ROPD and PWROPD of Addis Ababa public hospitals, May 2018

From: Factors of patient satisfaction in adult outpatient departments of private wing and regular services in public hospitals of Addis Ababa, Ethiopia: a comparative cross-sectional study

Variable

ROPD (n = 488)

PWOPD (n = 467)

Total (n = 955)

n (%)

n (%)

n (%)

Type of visit

 New

255 (52.3)

249 (53.3)

504 (52.8)

 Repeated

233 (47.7)

218 (46.7)

451 (47.2)

How the new respondents visit the hospitals

 With referral

184 (72.2)

171 (68.7)

355 (70.4)

 With the recommendation of others

25 (9.8)

29 (11.6)

54 (10.7)

 With personal decision

46 (18.0)

49 (19.7)

95 (18.9)

 Total

255 (100)

249 (100)

504 (100)

Laboratory was ordered

 Yes

285 (58.4)

175 (37.5)

460 (48.2)

 No

203 (41.6)

292 (62.5)

495 (51.8)

X-ray (other internal organ laboratories) was ordered

 Yes

205 (42.0)

161 (34.5)

366 (38.3)

 No

283 (58.0)

306 (65.5)

589 (61.7)

Respondents were going to drink water

 Yes

149 (30.5)

77 (16.5)

226 (23.7)

 No

339 (69.5)

390 (83.5)

729 (76.3)

Drugs/supplies ordered

 Yes

405 (83.0)

422(90.4)

827 (86.6)

 No

83 (17.0)

45(9.6)

1289 (13.4)

Respondents were gone to the toilet

 Yes

293 (60.0)

248 (53.1)

541 (56.6)

 No

195 (40.0)

219 (46.9)

414 (43.4)

  1. ROPD Regular outpatient department, PWOPD Private wing outpatient department