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Table 1 Type of visit and pre-service activities among patients attending ROPD and PWROPD of Addis Ababa public hospitals, May 2018

From: Factors of patient satisfaction in adult outpatient departments of private wing and regular services in public hospitals of Addis Ababa, Ethiopia: a comparative cross-sectional study

VariableROPD (n = 488)PWOPD (n = 467)Total (n = 955)
n (%)n (%)n (%)
Type of visit
 New255 (52.3)249 (53.3)504 (52.8)
 Repeated233 (47.7)218 (46.7)451 (47.2)
How the new respondents visit the hospitals
 With referral184 (72.2)171 (68.7)355 (70.4)
 With the recommendation of others25 (9.8)29 (11.6)54 (10.7)
 With personal decision46 (18.0)49 (19.7)95 (18.9)
 Total255 (100)249 (100)504 (100)
Laboratory was ordered
 Yes285 (58.4)175 (37.5)460 (48.2)
 No203 (41.6)292 (62.5)495 (51.8)
X-ray (other internal organ laboratories) was ordered
 Yes205 (42.0)161 (34.5)366 (38.3)
 No283 (58.0)306 (65.5)589 (61.7)
Respondents were going to drink water
 Yes149 (30.5)77 (16.5)226 (23.7)
 No339 (69.5)390 (83.5)729 (76.3)
Drugs/supplies ordered
 Yes405 (83.0)422(90.4)827 (86.6)
 No83 (17.0)45(9.6)1289 (13.4)
Respondents were gone to the toilet
 Yes293 (60.0)248 (53.1)541 (56.6)
 No195 (40.0)219 (46.9)414 (43.4)
  1. ROPD Regular outpatient department, PWOPD Private wing outpatient department