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Table 4 Data concerning the distribution of reasons for reporting the incident in the respective healthcare context

From: Register-based study concerning the problematic situation of using interpreting service in a region in Sweden

  Reasons for reporting the incidents
Healthcare context Mis-understanding Absence of interpreter at appointed time Other complaints Interpreter delayed Deviation regarding interpreter agency Limited interpreter competence Telephone interpreter did not answer Disturbing sounds during telephone interpreting Total
Primary healthcare 3 53 29 34 68 21 40 6 254
Refugee medical centre 1 46 4 9 35 10 20 4 129
Out-patient clinics at hospital 1 17 8 6 6 13 5 1 57
Emergency care 0 0 0 0 1 0 1 0 2
Dental care 3 53 12 23 17 14 11 7 140
Specialized care 4 43 14 16 32 12 19 2 142
External care providers 0 1 0 0 1 0 0 0 2
Total 12 213 67 88 160 70 96 20 726