Table 3 Key events between initiation and sustainability of PP
|  | Case 1 – Mental Health |
|---|---|
Initiation 2013–2014 | • Initiation of Partners in Care Programs in two clinical teams • Initiation of a large-scale partnership approach in the HCO • Department of research and professional practices responsible for implementing the PP • Recruitment of a PA to help the department structure and implement PP activities |
Deployment 2015 | • Development of a reference framework for PP and elaboration of a logic model to organize the integration of PAs in QI • Development of a five-step process for involving PAs in QI • Presentations on PP made at different levels of the HCO and explanatory documents of the PP approach • Mental health team completed two QI cycles with two PAs and support from UofM |
Sustainability 2015–2017 | • HCO merged with eight other HCOs following Quebec healthcare system reform • CEO decided to continue and adapt the PP approach in the new HCO • Quality department responsible for implementing PP • Mental health team completed seven QI cycles with PAs and 200 PAs involved in several QI activities at different levels within the HCO |