Understanding corporate governance of healthcare quality: a comparative case study of eight Australian public hospitals

Table 3 Regular healthcare quality reports to Board and BQC

Category	Standalone Report Type	C1	C2	C3	C4	C5	C6	C7	C8
Quality General	Quality Manager or Director report monthly	B	B	QC^a	B			B	B
Acceptable Care	Consumer stories/case presentation		B/QC		B/QC	B		B/QC
	Patient experience	B/QC	QC	QC^a	QC		B/QC		QC
	Compliments and complaints	QC		QC^a	QC		QC	QC	QC
Safe Care	Incident reports	QC	QC		QC	QC	QC	QC	QC
	Reviews of serious clinical incidents (RCA or clinical reviews)	QC	QC		QC	QC		QC	QC
	Clinical risk profile report	QC	B/QC			B/QC	QC
	Insurance claims				QC
Appropriate and Effective Care	Medical Credentialing	QC					B
	Clinical audit report		QC			QC	QC		QC
	Professional body investigation					QC
	Other external quality indicator reports^b	QC	QC	QC^a	QC	QC	QC
Culture	Organisational culture	B					B
Compliance	Accreditation related reports	QC	QC	QC^a	QC	QC	QC	QC	QC
Annual Operational reports	Clinical risk operational committee annual reports	QC		QC^a				QC
Annual Operational reports	Program/Service area annual reports	QC	QC	QC^a		QC
Site Reports^c			QC	NA	NA		NA	QC	NA
Committee reports	Single operational quality committee minutes	QC		QC^a		QC
	Multiple operational quality related committees		QC		QC		QC	QC	QC
	Community Advisory Committee report or similar	QC			QC

^aAll board members attended the BQC to increase exposure to healthcare quality discussion
^b(e.g. Health Roundtable, Australian Council on Healthcare Standards, Dental, Aged Care, Dr. Foster)
^cSite reports from multisite hospitals. NA for this report represents single site hospitals
B = Report presented at Board
QC = Report presented at Board Quality Committee
B/QC = Report presented at both Board and Board Quality Committee

ISSN: 1472-6963