Variables | Classification | Client satisfaction | ||
---|---|---|---|---|
Satisfied (n = 205) | Unsatisfied (n = 287) | X2 (p-value) | ||
No (%) | No (%) | |||
Age | < 18 yrs | 1 (2.2) | 44 (97.8) | 35.5 (0.000) |
18-31 yrs | 146 (48.8) | 153 (51.2) | ||
> 31 yrs | 58 (39.2) | 90 (60.8) | ||
Residence | Rural | 58 (79.5) | 15 (20.5) | 50.35 (0.000) |
Urban | 147 (35.1) | 272 (64.9) | ||
Marital status | Single | 25 (18.1) | 113 (81.9) | 108.7(.000) |
Married and live together | 97 (37.9) | 159 (62.1) | ||
Married but not live together | 44 (89.8) | 5 (10.2) | ||
Divorced | 39 (79.6) | 10 (20.4) | ||
Education | Don’t have regular education | 58 (47.2) | 65 (52.8) | 66.38(.000) |
Write and read only | 83 (56.1) | 65 (43.9) | ||
1–8 | 38 (39.2) | 59 (60.8) | ||
9–12 | 25 (51.0) | 24 (49.0) | ||
12+ | 1 (1.3) | 74 (98.7) | ||
Religion | Muslim | 161 (46.7) | 184 (53.3) | 25.3(.000) |
Christian | 44 (29.9) | 103 (70.1) | ||
Ethnicity | Somali | 136 (42.5) | 184 (57.5) | 0.49 (0.78) |
Oromo | 50 (39.1) | 78 (60.9) | ||
Othersa | 19 (43.2) | 25 (56.8) | ||
Occupation | Government employee | 43 (33.6) | 85 (66.4) | 72.5(.000) |
Private employee | 15 (71.4) | 6 (28.6) | ||
Merchant | 24 (100) | 0 (0) | ||
House wife | 98 (49.7) | 99 (50.3) | ||
Student | 25 (20.5) | 97 (79.5) |