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Table 2 The theoretical phases, the aimed clinical practices, and implementation strategies of the training program

From: Key factors supporting implementation of a training program for neonatal family- centered care – a qualitative study

Intervention

Effect on clinical practices

Strategy of implementation

General features

 

Targeted to the whole multiprofessional NICU healthcare team

 0. Pre intervention

 

Negotiation with leadership

• timing

• engagement

• resources

Audit of current practices

 1. Phase I: Observation of infant behavior

The staff learn to observe infant behavior to identify each infant’s individual features and preferences; Staff learn to communicate about infants’ individuality

Theoretical education

• Lectures

• Demonstrations

• Learning material (manual)

Individual experiential learning

• Mentoring: Bed-side observation practices with a mentor

• Reflecting on the observation experiences

Unit level experiential learning

• Reflecting on new understanding or discoveries with colleagues

 2. Phase II: Joint observation

Staff learn to actively listen to parents’ perceptions about their infant through joint observations; Collaborative planning of infant care based on joint observations ➔ supporting partnership between staff members and parents

Theoretical education

• Lectures

• Demonstrations

• Learning material (manual)

Individual experiential learning

• Mentoring: Bed-side joint observation practices with a mentor using ‘See Me Develop’a

• Reflection on the observation experiences

Unit level experiential learning

• Reflecting on new understanding or discoveries with colleagues

 3. Phase III: Individual story of the family

Getting to know the individual story of the family and their infant; Developing empathy; Individualized plan about the parental participation in the care of their infant

➔ supporting partnership between staff members and parents

Theoretical education

• Lectures

• Demonstrations

• Learning material (manual)

Individual experiential learning

• Mentoring: Bed-side semi-structured discussion practices using a modified version of the Clinical Interview for Parents of High-Risk Infants CLIP-Ia

• Reflecting on the discussion practice with a mentor

Unit level experiential learning

• Reflecting on new understanding or discoveries with colleagues

 4. Phase IV: Family centered transition to home

Collaborative planning of transition to home; Shared decision-making; Including the parents in the healthcare team ➔ supporting the partnership between staff members and parents

Theoretical education

• Lectures

• Demonstrations

• Learning material (manual), ‘Step toward home’a

Healthcare team level experiential learning

• Medical round observation practices

• Reflection of the medical round observation with healthcare team

  1. aTools provided to the staff to practice collaboration with parents during the bedside practices