Skip to main content

Table 2 Pearson correlation coefficients between social media 5-star rating, Nursing Home Compare (NHC) 5-star rating, experience-of-care survey ratings, and common quality measures for Maryland nursing homes

From: Social media ratings of nursing homes associated with experience of care and “Nursing Home Compare” quality measures

  Social media 5-star rating NHC 5-star rating
Social media 5-star rating 0.41***
NHC 5-star rating 0.41***
Experience-of-care survey rating
 Overall rating 0.57*** 0.53***
 Percentage of recommendation 0.56*** 0.46***
 Staff & administration 0.46*** 0.40***
 Care provided to residents 0.49*** 0.44***
 Food & meals 0.40*** 0.30***
 Autonomy 0.47*** 0.46***
 Physical environment 0.53*** 0.52***
Quality measures
 Number of deficiency citations − 0.33*** − 0.49***
 Adjusted registered nurse staffing 0.34*** 0.39***
 Adjusted total nurse staffing 0.36*** 0.48***
 Number of complaints −0.35*** − 0.48***
  1. ***p < 0.001 in all cases