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Table 2 The importance of items related to managing healthcare volunteers in disasters

From: Conceptual model of managing health care volunteers in disasters: a mixed method study

Items Importance (First round) N = 42% Consensus rate (Second round) N = 38%
Laws and regulations Passing the related law 81 100
Comprehensive safety standards and regulations 89 100
Insurance coverage for volunteers 89 97.5
Developing code of ethics 80 87.5
NGOs Facilitate creation of NGOs 81.4 100
Reforming the structure of NGOs 78.6 77.5
Strengthening the NGOs–government relationship 84.2 97.5
Socio-cultural settings Enhancing loyalty of volunteers 83.8 100
Working on community’s viewpoint on volunteers 85.8 100
Working on manager’s viewpoint on volunteers 89.6 97.5
Preparedness Promote volunteering 84.2 100
Set recruiting guideline 92.8 85
Organizing DMATs 87.6 95
Empowering the volunteers 93.8 100
Response Conducting rapid assessment 90.4 100
Recall and dispatch 92 100
Division of labor 93.8 100
Defining job description 92 97.5
Coordination between volunteers and formal responders and commander 89 98
Anticipating communication methods 95.2 98
Commanding 90 96
Controlling volunteers 84 97.5
Evaluating volunteers 80 94
Providing daily feedback to volunteers 75 70
Providing feedback to volunteers at the end of mission 80 100
Retention Motivating volunteers 82.4 100
Providing safety and security 93 100
Termination Anticipating leaving and dismissal guideline 85.8 100
Anticipating discharging guideline 80 90
Follow -up Physical health status 88 100
Mental health status 89 100