Quote No. | Participant reference | Quote |
---|---|---|
1. | P1 | “(the service) it is child-centred so it’s a service where they don’t care about resources or what they’re entitled to, no, they will push the boat out” |
2. | SLT | “… more solutions … more actual support … so much time is spent finding out what is wrong instead of trying things out that might help” |
3. | SLT5 | “…. this service isn’t restricted to his language only but his ability to interact more broadly” |
4. | SLT4 | “the service also helps to adapt the environment he is in … so that he can learn” |
5. | P2 | “What about an infinity symbol? … it’s like a figure of 8 or something … continuity and no break in services” |
6. | P2 | “So it’s these arms … that hug that says, we’re there for you, we’re reaching you, we care about you” |
7. | SLT6 | “The hand is for helping and a circle all around him (the child). There’s lots of people in his circle, they care” |
8. | P9 | “A listening service ... a service that listens to you and respects you as a parent. Parent opinions are heard … everyone has something to bring to the table and everyone’s input needs to be respected equally” |
9. | SLT1 | “I am putting an ear so that he (the child) is listened to and a speech bubble so he has a voice” |
10. | T5 | “they (decisions) are led by child and parent … not the school or the professionals. So they identify what are the difficulties and they decide together how the people should address those difficulties” |
11 | P1 | “everything has been a battle from day one. It’s affected my mental health. It has worn me down” |
12. | T5 | “The SLT … I want her in … no … inside the inner circle not just in and out but actually getting stuck in to the goings on day to day … sharing the load in the classroom” |
13. | P7 | “I just want the SLT in the school. I just want them in.. to be part of it- get stuck in.. helping in there...” |
14. | SLT1 | “Not a top down service no.. not that … not ‘it is not our policy’ or ‘oh you’ve actually gone above what you’re entitled to’ … or ‘this is what we do’ … more than that … the practitioner being able to decide, cos you know the person best” |
15. | P8 | “there is no waiting and the service follows the kid. Like early intervention … the difference is huge …. so not waiting and seeing.. but getting in there quickly” |
16. | SLT7 | “..things are continually changing …. like the new oral language curriculum... the service needs to be able to respond to new developments all the time” |
17. | P7 | “the service allows the practitioner to be part of it- get stuck in and help him (the child) to fight his corner in there (in school)- in a good way obviously” |
18. | P4 | “You can’t learn that (real life skills) in a clinic room.. no way. So in this service she (the practitioner) is able to get really getting messy with it and get into the nitty-gritty with the child …” |