Subthemes | Participant comments |
---|---|
Communication amongst providers | “Your nurses change every day. Your doctors change every week. … and just communication needs to be better for patient safety for sure.” (P21 family member) |
Communication between providers and participants | “I don’t feel safe because what is, something is going on, they are not talking to me if nothing is going on but I would like to know either way and I’ve asked.” (P9) |
Delays in care | “I usually have to ask to get rolled over or something.” (P22) “Well sometimes they take too long to come, that’s a big, big thing. I’ll be sitting in pain … and I was always wanting to use the washroom and … I have to force myself to get up and do it for myself …” (P5) |