Table 3 Cluster centers: seven subjects differentiate doctors based on their views on PCC
From: Palestinian doctors’ views on patient-centered care in hospitals
PCC items | PCC components | High (32.4%) | Moderate (47.6%) | Poor (20%) |
|---|---|---|---|---|
1. Provide clear information to the patient | Exchange of information | 5 | 4 | 3 |
2. Show respect to the patient as a person rather than a case | 5 | 4 | 3 | |
3. Show interest in what the patient knows about his disease. | 4 | 4 | 3 | |
4. Show interest in what the patient expects from this hospital | Individualization | 4 | 3 | 3 |
5. Understand the emotions that the patient may have | Empathy | 5 | 4 | 3 |
6. Give the patient enough time to ask and talk about his/her disease | Patient involvement | 4 | 4 | 3 |
7. Offer the patient an opportunity to discuss and share decision | 4 | 3 | 3 |