Table 3 Key outcomes as perceived by bereaved relatives within the Regional CODE™ surveya
Hospice (n = 82) | Hospital (n = 218) | Community (n = 54) | All organisations (n = 354) | |
|---|---|---|---|---|
How much of the time was s/he treated with respect and dignity in the last two days of life? – by doctors? | ||||
Always | 69 (92.0) | 130 (61.0) | 46 (88.5) | 245 (72.1) |
Most of the time | 4 (5.3) | 34 (16.0) | 2 (3.8) | 40 (11.8) |
Some of the time | 0 (0.0) | 16 (7.5) | 1 (1.9) | 17 (5.0) |
Never | 0 (0.0) | 12 (5.6) | 1 (1.9) | 13 (3.8) |
Don’t know | 2 (2.7) | 21 (9.9) | 2 (3.8) | 25 (7.4) |
Missing | 7 | 5 | 3 | 14 |
How much of the time was s/he treated with respect and dignity in the last two days of life? – by nurses? | ||||
Always | 70 (93.3) | 139 (65.0) | 48 (92.3) | 257 (75.4) |
Most of the time | 4 (5.3) | 39 (18.2) | 2 (3.8) | 45 (13.2) |
Some of the time | 1 (1.3) | 21 (9.8) | 1 (1.9) | 23 (6.7) |
Never | 0 (0.0) | 9 (4.2) | 1 (1.9) | 10 (2.9) |
Don’t know | 0 (0.0) | 6 (2.8) | 0 (0.0) | 6 (1.8) |
Missing | 7 | 4 | 2 | 13 |
Overall, in your opinion, were you adequately supported during his/her last two days of life? | ||||
Yes | 79 (96.3) | 151 (73.7) | 48 (92.3) | 278 (82.0) |
No | 3 (3.7) | 54 (26.3) | 4 (7.7) | 61 (18.0) |
Missing | 0 | 13 | 2 | 15 |
How likely are you to recommend our Organisation to friends and family? | ||||
Extremely likely | 71 (87.7) | 78 (37.5) | 34 (68.0) | 183 (53.8) |
Likely | 9 (11.1) | 54 (26.0) | 14 (28.0) | 77 (22.6) |
Neither likely nor unlikely | 0 (0.0) | 34 (16.3) | 1 (2.0) | 35 (10.3) |
Unlikely | 1 (1.2) | 10 (4.8) | 0 (0.0) | 11 (3.2) |
Extremely unlikely | 0 (0.0) | 18 (8.7) | 0 (0.0) | 18 (5.3) |
Don’t know | 0 (0.0) | 14 (6.7) | 1 (1.9) | 16 (4.7) |
Missing | 0 | 10 | 4 | 14 |