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Table 3 Key outcomes as perceived by bereaved relatives within the Regional CODE™ surveya

From: Quality assurance for care of the dying: engaging with clinical services to facilitate a regional cross-sectional survey of bereaved relatives’ views

  Hospice (n = 82) Hospital (n = 218) Community (n = 54) All organisations (n = 354)
How much of the time was s/he treated with respect and dignity in the last two days of life? – by doctors?
 Always 69 (92.0) 130 (61.0) 46 (88.5) 245 (72.1)
 Most of the time 4 (5.3) 34 (16.0) 2 (3.8) 40 (11.8)
 Some of the time 0 (0.0) 16 (7.5) 1 (1.9) 17 (5.0)
 Never 0 (0.0) 12 (5.6) 1 (1.9) 13 (3.8)
 Don’t know 2 (2.7) 21 (9.9) 2 (3.8) 25 (7.4)
 Missing 7 5 3 14
How much of the time was s/he treated with respect and dignity in the last two days of life? – by nurses?
 Always 70 (93.3) 139 (65.0) 48 (92.3) 257 (75.4)
 Most of the time 4 (5.3) 39 (18.2) 2 (3.8) 45 (13.2)
 Some of the time 1 (1.3) 21 (9.8) 1 (1.9) 23 (6.7)
 Never 0 (0.0) 9 (4.2) 1 (1.9) 10 (2.9)
 Don’t know 0 (0.0) 6 (2.8) 0 (0.0) 6 (1.8)
 Missing 7 4 2 13
Overall, in your opinion, were you adequately supported during his/her last two days of life?
 Yes 79 (96.3) 151 (73.7) 48 (92.3) 278 (82.0)
 No 3 (3.7) 54 (26.3) 4 (7.7) 61 (18.0)
 Missing 0 13 2 15
How likely are you to recommend our Organisation to friends and family?
 Extremely likely 71 (87.7) 78 (37.5) 34 (68.0) 183 (53.8)
 Likely 9 (11.1) 54 (26.0) 14 (28.0) 77 (22.6)
 Neither likely nor unlikely 0 (0.0) 34 (16.3) 1 (2.0) 35 (10.3)
 Unlikely 1 (1.2) 10 (4.8) 0 (0.0) 11 (3.2)
 Extremely unlikely 0 (0.0) 18 (8.7) 0 (0.0) 18 (5.3)
 Don’t know 0 (0.0) 14 (6.7) 1 (1.9) 16 (4.7)
 Missing 0 10 4 14
  1. amissing data has been presented as numbers but not included in the percentage calculations