Themes | Subthemes |
---|---|
The impact of PRO-based follow-up on quality of outpatient care | Improvement experiences |
Deterioration experiences | |
The impact of PRO-based follow-up on work experiences | Job enrichment |
Organisational challenges | |
Being overburdened | |
Ethical issues | |
Clinicians constituting a professional buffer | Doing extra tasks |
Customising patient contact |