Skip to main content

Table 2 Degree of satisfaction and complaint rate between control and observation groups

From: Application of a sub-specialties management model improves quality control in a central sterile supply department

   Control Observation Test value P
Subjects, n   86 90   
Satisfaction scores   90.2 ± 2.3 95.8 ± 1.2 t = 19.80 0.000
  Recycle quality 30.2 ± 4.2 32.8 ± 4.5 t = 4.00 0.000
  Packing quality 30.9 ± 3.6 32.4 ± 4.2 t = 2.59 0.010
  Sterilization quality 29.2 ± 6.1 30.6 ± 6.3 t = 1.52 0.131
Complaint rate   11.6% 3.3% χ2 = 4.42 0.035
\