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Table 4 Percentages of seniors interested in getting health information and advice using eHealth modalitiesa

From: Older adults’ readiness to engage with eHealth patient education and self-care resources: a cross-sectional survey

eHealth information modality

All

By Age Group

By Race/Ethnicity

65–79

65–69

70–74

75–79

White

Black

Latino

Filipino

Chinese

(N = 2602)

(n = 841)

(n = 878)

(n = 883)

(n = 849)

(n = 567)

(n = 653)

(n = 219)

(n = 314)

Phone calls with a Health Coach,%

54.0

54.6

50.4

58.6

50.2

70.2***

71.7***

73.6***

52.2

Help from a Health Coach by email (sent via patient portal vs. regular email not specified in question),%

28.7

33.9

28.7

25.0**

29.6

22.4***

26.2

21.7*

35.6

Read about health topics online on the health plan/other website,%

35.4

42.4

38.4

26.4***

39.1

22.4***

20.5***

15.9***

28.3**

Watch a video online on the health plan website or site like YouTube,%

24.5

27.4

27.9

18.0**

26.7

17.5***

15.2***

11.6***

24.3

Watch a DVD at home,%

16.1

15.5

16.4

16.1

15.7

20.7*

16.5

12.5

21.9*

Watch a video sent over the internet to a TV, DVD player, or computer by Netflix/Other,%

9.0

9.4

10.0

7.4

9.5

8.2

6.5

6.6

7.5

Use an interactive DVD or CD-ROM on a computer,%

7.4

10.8

7.2

5.1**

7.9

8.0

3.9**

3.5*

5.2

Watch live or recorded online webinar talks/presentations on a website like kp.org,%

14.3

15.0

17.3

9.8*

15.5

11.6*

9.4***

6.7**

8.1**

Use online interactive programs (read information, answer questions, get feedback),%

16.3

20.7

18.6

9.9***

18.0

11.4***

9.3***

5.3***

13.8

Listen to an audio podcast or other audio program on a computer, iPod, or MP3 player,%

5.4

4.9

6.8

4.0

5.9

4.6

3.6

2.7

3.2

Use a health-related app on a smartphone or tablet (e.g., iPad),%

7.2

10.8

7.4

4.3***

7.6

6.5

6.2

5.4

2.7**

Those who have a mobile device,%

17.0

18.4

17.0

14.8

17.0

17.0

20.9

19.0

6.5**

Join an online chat room or online community for members with similar health problems,%

4.7

6.5

4.9

3.0*

4.7

5.7

3.2

5.2

2.7

  1. Cell percentages are based on weighted data for everyone in that age or racial/ethnic group. Ns at top of columns are the unweighted number of respondents in that group except when analyses are restricted to a subset of that group. Statistical testing compared ages 70–74 and 75–79 with ages 65–69 and blacks, Latinos, Filipinos, and Chinese with non-Hispanic whites. Unless otherwise noted, percentages are based on data from the full respondent sample
  2. White Non-Hispanic white
  3. *Significant difference (P < .05) after controlling for race/ethnicity and sex (age group comparisons) or age group and sex (racial/ethnic group comparisons)
  4. **Significant difference (P < .01) after controlling for race/ethnicity and sex (age group comparisons) or age group and sex (racial/ethnic group comparisons)
  5. ***Significant difference (P < .001) after controlling for race/ethnicity and sex (age group comparisons) or age group and sex (racial/ethnic group comparisons)
  6. aBased on the respondents who completed the longer form of the questionnaire (see Table 2 for column Ns)