eHealth information modality | All | By Age Group | By Race/Ethnicity | ||||||
---|---|---|---|---|---|---|---|---|---|
65–79 | 65–69 | 70–74 | 75–79 | White | Black | Latino | Filipino | Chinese | |
(N = 2602) | (n = 841) | (n = 878) | (n = 883) | (n = 849) | (n = 567) | (n = 653) | (n = 219) | (n = 314) | |
Phone calls with a Health Coach,% | 54.0 | 54.6 | 50.4 | 58.6 | 50.2 | 70.2*** | 71.7*** | 73.6*** | 52.2 |
Help from a Health Coach by email (sent via patient portal vs. regular email not specified in question),% | 28.7 | 33.9 | 28.7 | 25.0** | 29.6 | 22.4*** | 26.2 | 21.7* | 35.6 |
Read about health topics online on the health plan/other website,% | 35.4 | 42.4 | 38.4 | 26.4*** | 39.1 | 22.4*** | 20.5*** | 15.9*** | 28.3** |
Watch a video online on the health plan website or site like YouTube,% | 24.5 | 27.4 | 27.9 | 18.0** | 26.7 | 17.5*** | 15.2*** | 11.6*** | 24.3 |
Watch a DVD at home,% | 16.1 | 15.5 | 16.4 | 16.1 | 15.7 | 20.7* | 16.5 | 12.5 | 21.9* |
Watch a video sent over the internet to a TV, DVD player, or computer by Netflix/Other,% | 9.0 | 9.4 | 10.0 | 7.4 | 9.5 | 8.2 | 6.5 | 6.6 | 7.5 |
Use an interactive DVD or CD-ROM on a computer,% | 7.4 | 10.8 | 7.2 | 5.1** | 7.9 | 8.0 | 3.9** | 3.5* | 5.2 |
Watch live or recorded online webinar talks/presentations on a website like kp.org,% | 14.3 | 15.0 | 17.3 | 9.8* | 15.5 | 11.6* | 9.4*** | 6.7** | 8.1** |
Use online interactive programs (read information, answer questions, get feedback),% | 16.3 | 20.7 | 18.6 | 9.9*** | 18.0 | 11.4*** | 9.3*** | 5.3*** | 13.8 |
Listen to an audio podcast or other audio program on a computer, iPod, or MP3 player,% | 5.4 | 4.9 | 6.8 | 4.0 | 5.9 | 4.6 | 3.6 | 2.7 | 3.2 |
Use a health-related app on a smartphone or tablet (e.g., iPad),% | 7.2 | 10.8 | 7.4 | 4.3*** | 7.6 | 6.5 | 6.2 | 5.4 | 2.7** |
Those who have a mobile device,% | 17.0 | 18.4 | 17.0 | 14.8 | 17.0 | 17.0 | 20.9 | 19.0 | 6.5** |
Join an online chat room or online community for members with similar health problems,% | 4.7 | 6.5 | 4.9 | 3.0* | 4.7 | 5.7 | 3.2 | 5.2 | 2.7 |