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Table 4 Percentages of seniors interested in getting health information and advice using eHealth modalitiesa

From: Older adults’ readiness to engage with eHealth patient education and self-care resources: a cross-sectional survey

eHealth information modality All By Age Group By Race/Ethnicity
65–79 65–69 70–74 75–79 White Black Latino Filipino Chinese
(N = 2602) (n = 841) (n = 878) (n = 883) (n = 849) (n = 567) (n = 653) (n = 219) (n = 314)
Phone calls with a Health Coach,% 54.0 54.6 50.4 58.6 50.2 70.2*** 71.7*** 73.6*** 52.2
Help from a Health Coach by email (sent via patient portal vs. regular email not specified in question),% 28.7 33.9 28.7 25.0** 29.6 22.4*** 26.2 21.7* 35.6
Read about health topics online on the health plan/other website,% 35.4 42.4 38.4 26.4*** 39.1 22.4*** 20.5*** 15.9*** 28.3**
Watch a video online on the health plan website or site like YouTube,% 24.5 27.4 27.9 18.0** 26.7 17.5*** 15.2*** 11.6*** 24.3
Watch a DVD at home,% 16.1 15.5 16.4 16.1 15.7 20.7* 16.5 12.5 21.9*
Watch a video sent over the internet to a TV, DVD player, or computer by Netflix/Other,% 9.0 9.4 10.0 7.4 9.5 8.2 6.5 6.6 7.5
Use an interactive DVD or CD-ROM on a computer,% 7.4 10.8 7.2 5.1** 7.9 8.0 3.9** 3.5* 5.2
Watch live or recorded online webinar talks/presentations on a website like kp.org,% 14.3 15.0 17.3 9.8* 15.5 11.6* 9.4*** 6.7** 8.1**
Use online interactive programs (read information, answer questions, get feedback),% 16.3 20.7 18.6 9.9*** 18.0 11.4*** 9.3*** 5.3*** 13.8
Listen to an audio podcast or other audio program on a computer, iPod, or MP3 player,% 5.4 4.9 6.8 4.0 5.9 4.6 3.6 2.7 3.2
Use a health-related app on a smartphone or tablet (e.g., iPad),% 7.2 10.8 7.4 4.3*** 7.6 6.5 6.2 5.4 2.7**
Those who have a mobile device,% 17.0 18.4 17.0 14.8 17.0 17.0 20.9 19.0 6.5**
Join an online chat room or online community for members with similar health problems,% 4.7 6.5 4.9 3.0* 4.7 5.7 3.2 5.2 2.7
  1. Cell percentages are based on weighted data for everyone in that age or racial/ethnic group. Ns at top of columns are the unweighted number of respondents in that group except when analyses are restricted to a subset of that group. Statistical testing compared ages 70–74 and 75–79 with ages 65–69 and blacks, Latinos, Filipinos, and Chinese with non-Hispanic whites. Unless otherwise noted, percentages are based on data from the full respondent sample
  2. White Non-Hispanic white
  3. *Significant difference (P < .05) after controlling for race/ethnicity and sex (age group comparisons) or age group and sex (racial/ethnic group comparisons)
  4. **Significant difference (P < .01) after controlling for race/ethnicity and sex (age group comparisons) or age group and sex (racial/ethnic group comparisons)
  5. ***Significant difference (P < .001) after controlling for race/ethnicity and sex (age group comparisons) or age group and sex (racial/ethnic group comparisons)
  6. aBased on the respondents who completed the longer form of the questionnaire (see Table 2 for column Ns)