Table 3 The 10 most commonly used indicators for youth-friendly sexual and reproductive health services

 1. Non-xjudgmental providers and staff

 2. Ease of access to location of facility

 3. Client receives adequate information from provider

 4. Services are affordable or free

 5. Staff is friendly

 6. Staff is respectful

 7. Reasonable waiting times

 8. Welcoming staff

 9. Confidentiality is respected

 10. Consultation cannot be heard or seen by other clients or staff