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Table 5 Overbooking quasi experiment. (OB=Overbooking)

From: Using overbooking to manage no-shows in an Italian healthcare center

Variable Perc. difference (with - without OB) Difference (with - without OB) t-stats
Hourly Revenue (Eur) 15.4 6.9 2.76
Waiting time (Min) 3.66 6.2 0.34
Idle time (Min) −1.42 −9.1 −1.33
Overtime (Min) 4.05 10 0.3
Number of days with OB 112  
of days without OB 62