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Table 2 Overview of main perceptions per group of respondents on maternal health care quality

From: “Ways and channels for voice regarding perceptions of maternal health care services within the communities of the Makamba and Kayanza provinces in the Republic of Burundi: an exploratory study”

Group Perceptions
Women Nurses late or absent; delays in the facility; poor attitude towards patient, shouted at them or ignored them; payment required when seeking care for side-effects due to family planning method
Men lack of medicines and the general high cost of medical services; parallel sales of drugs
CHW Case of women who were not received at health facility
HCM Privacy, rudeness, physical abuse, long waiting time before being seen
Community leaders Poor staff attitude
Health providers Long waiting time for patients
Authorities Staff attitude towards women is bad.