Scope of assessment | Instrument | Domains | Source | Time |
---|---|---|---|---|
Healthcare organizations | ARCHO (Assessment of Readiness for Chronicity in Health Care Organizations instrument) | Implementation of chronic care models | Clinical management and leaders | Baseline and 12 months |
CPCQ (Change Process Capability Questionnaire) | Strategies used and capacities for change | Clinical management and leaders | Baseline and 12 months | |
Professionals | Focus groups | Acceptability, perceived utility, pervasiveness in clinical practice, sustainability, difficulties, and areas for improvement | Primary care doctors and care managers | 12 months |
Patients | IEXPAC (Instrument for Evaluating Patient Experience of Chronic Illness Care) | Experience of the patient with chronic illness | INDI program patients | 12 months |
PACIC-D (Patient Assessment of Care for Chronic Conditions-Depression) | Alignment of the care received with the chronic care model and patient-centered care | INDI program patients | 12 months | |
Focus groups | Acceptability, perceived utility, pervasiveness in clinical practice, difficulties, and areas for improvement | INDI program patients | 12 months |