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Table 1 Indicators of quality of working life

From: How are compassion fatigue, burnout, and compassion satisfaction affected by quality of working life? Findings from a survey of mental health staff in Italy

Indicator Indicator
Opinion of current salary Participation
 - Insufficient/Sufficient/Good In the previous 12 months, participated in meetings to:
 - Discuss the service organization
 - Define methods, technologies, and techniques
 - Plan and verify the activities of the service
 - Decide projects and services to be realized
Attended training events in the past 24 months Perceived quality of meetings
 - Yes vs. No Meetings give me the opportunity to:
 - Discuss interesting issues
 - Bring my contribution
 - Be appreciated for my contribution
 - Influence the decisions of the group
 - Adequately deal with problems
 - Receive emotional support
Perceived need of training Organizational commitment
 - Yes vs. No The group:
 - Has a clear idea of the mission of the service
 - Feels the mission of the service as its own
 - Is involved in the achievement of the objectives
 - Critically reflects on its work
 - Receives support from managers in the development of its own ideas and projects
Ergonomic problems Impact of work on life
 - Hot or cold temperatures
 - Excessive or insufficient light levels
 - Inappropriate workspace
 - Poor hygiene
 - Shortage of personal protective equipment
 - Lifting, pushing or pulling heavy loads
 - Time pressures (work pace and intensity)
 - Long periods of time at computer
 - Risk of assaults
How work influences:
 - One’s caregiving role (taking care of children, parents, etc.)
 - One’s home duties (housekeeping, etc.)
 - One’s hobbies and interests (friends, sport, etc.)
 - One’s political, social and religious activities
Job complexity Impact of life on work
 - Different tasks to be carried out
 - Unexpected situations and problems to solve
 - Tasks requiring experience
 - Tasks with high levels of responsibility
 - Job rotation with colleagues
 - Coordination of other people’ s work
How life influences:
 - One’s career opportunities
 - One’s professional growth
 - One’s opportunity to accept extra duties
 - One’s opportunity to change job
Trust Perceived risks for the future
 - The manager knows well my tasks
 - I am free in the work and little controlled
 - The manager helps me when I have problems
 - Colleagues help me when I have problems
 - The manager trusts me
Perceived risk for the future of:
 - Losing job
 - Having an inadequate work competence
 - Being unable to maintain one’s family
 - Being unable to afford a substantial item
 - Not receiving an adequate pension
 - I can decide to have breaks during work
 - I can decide how to do the work
 - I have autonomy in solving an organizational problem
 - I can decide the timing of my work
 - I can decide the paucity and intensity of my work
 - I can choose the tasks to carry out
 - I can make weekly or monthly plans
 - I can decide the quality level of my work