Table 1 Indicators of quality of working life
| Indicator | Indicator |
|---|---|
| Opinion of current salary | Participation |
| - Insufficient/Sufficient/Good |
In the previous 12 months, participated in meetings to: - Discuss the service organization - Define methods, technologies, and techniques - Plan and verify the activities of the service - Decide projects and services to be realized |
| Attended training events in the past 24 months | Perceived quality of meetings |
| - Yes vs. No |
Meetings give me the opportunity to: - Discuss interesting issues - Bring my contribution - Be appreciated for my contribution - Influence the decisions of the group - Adequately deal with problems - Receive emotional support |
| Perceived need of training | Organizational commitment |
| - Yes vs. No |
The group: - Has a clear idea of the mission of the service - Feels the mission of the service as its own - Is involved in the achievement of the objectives - Critically reflects on its work - Receives support from managers in the development of its own ideas and projects |
| Ergonomic problems | Impact of work on life |
|
- Hot or cold temperatures - Excessive or insufficient light levels - Inappropriate workspace - Poor hygiene - Shortage of personal protective equipment - Lifting, pushing or pulling heavy loads - Time pressures (work pace and intensity) - Long periods of time at computer - Risk of assaults |
How work influences: - One’s caregiving role (taking care of children, parents, etc.) - One’s home duties (housekeeping, etc.) - One’s hobbies and interests (friends, sport, etc.) - One’s political, social and religious activities |
| Job complexity | Impact of life on work |
|
- Different tasks to be carried out - Unexpected situations and problems to solve - Tasks requiring experience - Tasks with high levels of responsibility - Job rotation with colleagues - Coordination of other people’ s work |
How life influences: - One’s career opportunities - One’s professional growth - One’s opportunity to accept extra duties - One’s opportunity to change job |
| Trust | Perceived risks for the future |
|
- The manager knows well my tasks - I am free in the work and little controlled - The manager helps me when I have problems - Colleagues help me when I have problems - The manager trusts me |
Perceived risk for the future of: - Losing job - Having an inadequate work competence - Being unable to maintain one’s family - Being unable to afford a substantial item - Not receiving an adequate pension |
| Autonomy | |
|
- I can decide to have breaks during work - I can decide how to do the work - I have autonomy in solving an organizational problem - I can decide the timing of my work - I can decide the paucity and intensity of my work - I can choose the tasks to carry out - I can make weekly or monthly plans - I can decide the quality level of my work | |