Table 5 Service delivery approach by HEWs in Dale district, southern Ethiopia, 2015
Service delivery approach | Category | Frequency | Percent (%) |
|---|---|---|---|
Gave complete explanation | Yes | 113 | 61.1 |
No | 72 | 38.9 | |
Friendly | Yes | 106 | 56.7 |
No | 81 | 43.3 | |
Made helpful suggestions | Yes | 92 | 50.5 |
No | 90 | 49.5 | |
Treated with respect | Yes | 94 | 51.1 |
No | 90 | 48.9 | |
Discuss treatment options | Yes | 99 | 52.9 |
No | 87 | 46.5 | |
Help me to understand my/child’s health condition | Yes | 102 | 54.8 |
No | 84 | 45.2 |