|Demographics and background||
Previous training in telehealth
Do you think the video service will enhance the delivery of health advice, compared to the telephone service?|
Will the system improve service user outcomes? If so, how?
|Organisational domain||Are there any real or potential negative effects of using the video service?|
What impact (if any) do you think the service will have on the healthcare system?|
What benefits do you expect this service to make to your work, and to consumers?
How will you know if these benefits have been realised?
|Safety and quality domain||
How safe is this service?|
What are the risks of this service?
How can those risks be minimised or averted?