Table 11 Weaker attributes based on the current state and recommended suggestions
From: Agility assessment using fuzzy logic approach: a case of healthcare dispensary
Weak attribute | Suggestions for improvement |
|---|---|
Transparent information flow (AM 113 ) | • Conduct group meeting • Circulate minutes and review on caregivers feedback • Discuss the detailed dispensary plan/roadmap to all caregivers |
Adequate salary and bonuses for caregivers (AM 134 ) | • Link the incentives system to innovative ideas/improvements •Introduce bonus payment for duty on festival sessions • Attractive salary packages |
Avoid the medical descriptions reading error (AM 212 ) | • Medical descriptions are printed through computer systems |
In house/nearby pathology laboratory services (AM223) | • Setup the pathology laboratory in the premises of dispensary area |
Technical up-gradation of dispensary equipments and facilities (AM 232 ) | • Modernise the medical equipments • For saving time, use new technology and methods |
Minimization of patient throughput time (AM 243 ) | • Analyse the patients arrival pattern and allocate more duty doctors in peak hours |
Adequate training programme for safety practices (AM 431 ) | • Conduct frequent training program for safety practices to caregivers • Provide adequate hands-on training to caregivers for fire fighting • Fix smoke detectors and automatic water sprinkler systems inside the dispensary |