From: Exploring relationships between hospital patient safety culture and Consumer Reports safety scores
Consumer Reports Communication subcomponents | ||
---|---|---|
Hospital SOPS Percent Positive Measures | Communication about discharge | Communication about medications |
1. Communication openness | 0.11 | 0.28* |
2. Frequency of events reported | −0.06 | 0.21* |
3. Feedback and communication about error | 0.05 | 0.27* |
4. Handoffs and transitions | 0.04 | 0.24* |
5. Management support for patient safety | 0.13 | 0.35* |
6. Nonpunitive response to error | 0.16 | 0.32* |
7. Organizational learning | 0.18* | 0.26* |
8. Overall perceptions of patient safety | 0.20* | 0.36* |
9. Staffing | 0.17* | 0.35* |
10. Supervisor/manager expectations and actions promoting patient safety | 0.21* | 0.29* |
11. Teamwork across units | 0.14 | 0.36* |
12. Teamwork within units | 0.24* | 0.39* |
Hospital SOPS composite average score | 0.15 | 0.38* |
Patient safety grade | 0.12 | 0.44* |