From: Exploring relationships between hospital patient safety culture and Consumer Reports safety scores
Hospital SOPS percent positive measures | Number | Mean (%) | SD (%) | Min (%) | Max (%) | Hospital SOPS 2014 database average (n = 653) |
Hospital SOPS composite average score | 163 | 63 | 5 | 49 | 82 | 64 |
1. Communication openness | 164 | 62 | 5 | 48 | 75 | 62 |
2. Frequency of events reports | 163 | 63 | 6 | 48 | 82 | 66 |
3. Feedback and communication about error | 163 | 66 | 7 | 42 | 82 | 67 |
4. Handoffs and transitions | 164 | 43 | 8 | 26 | 73 | 47 |
5. Management support for patient safety | 164 | 69 | 8 | 43 | 90 | 72 |
6. Nonpunitive response to error | 163 | 44 | 7 | 30 | 68 | 44 |
7. Organizational learning | 164 | 72 | 6 | 54 | 89 | 73 |
8. Overall perceptions of patient safety | 164 | 65 | 6 | 48 | 85 | 66 |
9. Staffing | 163 | 55 | 7 | 38 | 80 | 55 |
10. Supervisor/manager expectations and actions promoting patient safety | 164 | 75 | 4 | 66 | 87 | 76 |
11. Teamwork across units | 163 | 57 | 8 | 36 | 84 | 61 |
12. Teamwork within units | 163 | 81 | 4 | 70 | 90 | 81 |
Patient safety grade | 163 | 75 | 8 | 57 | 92 | 76 |
Consumer Reports measures | Number | Mean | SD | Min | Max | Consumer Reports 2014 database average (n = 2,590) |
CR Hospital Safety Score | 164 | 54 | 8 | 30 | 75 | 51 |
1. Hospital acquired infections | 164 | 3 | 1 | 1 | 6 | 3 |
2. Hospital-wide readmissions | 164 | 3 | 1 | 1 | 5 | 3 |
3. Avoiding mortality | 164 | 3 | 1 | 2 | 5 | 3 |
4. Communication about medications and discharge | 164 | 2 | 1 | 1 | 4 | 2 |
5. Appropriate use of scanning | 164 | 4 | 1 | 1 | 5 | 4 |