Table 1 Staff survey response frequencies
From: Introduction of a team-based care model in a general medical unit
Strongly disagree (1) | Disagree (2) | Neither agree nor disagree (3) | Agree (4) | Strongly agree (5) | N/A | |
|---|---|---|---|---|---|---|
Quality of Patient Care (α = .83) | ||||||
My co-workers are committed to doing quality work | 0 | 1 (4.0) | 3 (12.0) | 14 (56.0) | 7 (28.0) | 0 |
My colleagues and I work effectively together to help patients | 0 | 0 | 2 (8.0) | 13 (52.0) | 10 (40.0) | 0 |
The quality of patient care on my last shift was excellent | 0 | 0 | 5 (20.0) | 14 (56.0) | 6 (24.0) | 0 |
I am confident my colleagues provide good patient care | 0 | 0 | 3 (12.0) | 13 (52.0) | 9 (36.0) | 0 |
I receive the appropriate patient information from my colleagues at the right time | 0 | 2 (8.0) | 2 (8.0) | 13 (52.0) | 8 (32.0) | 0 |
Manager Support of Staff & Change (α = .93) | ||||||
The unit manager supports active quality assurance programs | 0 | 0 | 1 (4.0) | 9 (36.0) | 15 (60.0) | 0 |
The unit manager is supportive of staff | 0 | 0 | 1 (4.0) | 9 (36.0) | 15 (60.0) | 0 |
The unit manager expects high standards of patient care | 0 | 0 | 2 (8.0) | 7 (28.0) | 16 (64.0) | 0 |
The manager/supervisor communicates well with the rest of the unit | 0 | 1 (4.0) | 0 | 9 (36.0) | 15 (60.0) | 0 |
I feel valued and affirmed by the unit manager | 0 | 0 | 2 (8.0) | 8 (32.0) | 15 (60.0) | 0 |
The unit manager is committed to supporting change | 0 | 0 | 0 | 8 (32.0) | 17 (68.0) | 0 |
The unit manager supports innovative ideas about delivery of patient care | 0 | 0 | 0 | 9 (36.0) | 8 (32.0) | 0 |
Role Clarity (α = .83) | ||||||
My colleagues from other disciplines have a good understanding of the distinction between my role and their roles | 0 | 0 | 5 (20.0) | 14 (56.0) | 6 (24.0) | 0 |
My colleagues from other disciplines have a good understanding of my role | 0 | 0 | 5 (20.0) | 14 (56.0) | 6 (24.0) | 0 |
I have a good understanding of the roles of my colleagues from other disciplines | 0 | 0 | 4 (16.0) | 12 (48.0) | 9 (36.0) | 0 |
Time & Autonomy (α = .84) | ||||||
I have sufficient time to spend in “value-added” patient care activities including comprehensive assessment (that is, biomedical-psycho-social-cultural-spiritual), health teaching, discharge planning, and patient/family support | 1 (4.2) | 3 (12.5) | 4 (16.7) | 12 (50.0) | 2 (8.3) | 2 |
There is enough time and opportunity to discuss patient care with other providers | 0 | 1 (4.0) | 3 (12.0) | 13 (52.0) | 8 (32.0) | 0 |
I am satisfied with my involvement in decision making on the unit | 0 | 2 (8.0) | 2 (8.0) | 12 (48.0) | 9 (36.0) | 0 |
I am satisfied with the amount of autonomy I have in my job | 0 | 0 | 3 (12.0) | 11 (44.0) | 11 (44.0) | 0 |
Scope (α = .67) | ||||||
In my practice setting, I am able to use the full range of knowledge and skills that are associated with my profession | 0 | 1 (4.0) | 0 | 9 (36.0) | 15 (60.0) | 0 |
I have the necessary knowledge and skills to do the job | 0 | 0 | 1 (4.0) | 8 (32.0) | 16 (64.0) | 0 |
I am clear about what I am expected to accomplish | 0 | 0 | 1 (4.0) | 8 (32.0) | 16 (64.0) | 0 |
Support (α = .73) | ||||||
I feel valued and affirmed by my colleagues | 0 | 0 | 1 (4.0) | 13 (52.0) | 11 (44.0) | 0 |
My team inspires me to do my best work | 0 | 0 | 1 (4.2) | 13 (54.2) | 10 (41.7) | 0 |
I feel recognized and appreciated on the unit | 0 | 0 | 1 (4.0) | 13 (52.0) | 11 (44.0) | 0 |
The unit colleagues support innovative ideas about delivery of patient care | 0 | 0 | 4 (16.0) | 13 (52.0) | 8 (32.0) | 0 |
Engagement (α = .77) | ||||||
I am proud to tell others I work for, or with, AHS | 0 | 0 | 1 (4.0) | 5 (20.0) | 19 (76.0) | 0 |
My job provides me with a sense of personal accomplishment | 0 | 0 | 0 | 9 (37.5) | 15 (62.5) | 0 |
I am satisfied with my job | 0 | 0 | 1 (4.0) | 11 (44.0) | 13 (52.0) | 0 |
Collaboration/Communication (α = .67) | ||||||
Information and knowledge are shared openly within the unit | 0 | 0 | 2 (8.0) | 9 (36.0) | 14 (56.0) | 0 |
My colleagues from other disciplines work through conflicts with me in efforts to resolve them | 0 | 0 | 2 (8.0) | 14 (56.0) | 9 (36.0) | 0 |
Colleagues from all professional disciplines contribute to developing a shared treatment plan | 0 | 0 | 1 (4.0) | 15 (60.0) | 9 (36.0) | 0 |